Case studies

Real partnerships. Real outcomes.

A look at the work — the brief, what we built together, and what changed. Names are kept private until our clients are ready to share theirs.

01 Tech Scaleup

Reshaping a 70-person team around clarity and ownership.

Challenge

Rapid growth had blurred reporting lines and slowed decision-making. Managers were stretched and engagement was sliding.

What we did

We ran a 6-week organisational design sprint, redefined role mandates, and coached the leadership team through the rollout.

Outcome

+38% engagement · 22% faster hiring cycles · zero regrettable exits in 90 days.

02 Financial Services

From annual reviews to a continuous performance culture.

Challenge

A 200-employee firm relied on a once-a-year review nobody trusted. Top performers felt invisible; under-performance lingered.

What we did

We co-designed a quarterly conversation framework, trained 24 line managers, and embedded a lightweight check-in cadence.

Outcome

Promotion decisions 3× more defensible · 92% manager adoption within one quarter.

03 Healthcare

POPIA-ready HR without slowing the business down.

Challenge

A multi-site healthcare group needed compliant employee data handling, contracts, and disciplinary processes — fast.

What we did

We audited, rewrote, and digitised the core HR pack, then trained the people team on the new SOPs.

Outcome

100% POPIA-compliant employee files · disciplinary turnaround down from 6 weeks to 10 days.

"They didn't sell us a framework. They sat with our managers, listened, and rebuilt the parts of our HR that were quietly failing. The difference was felt within a month."

— Head of People, Mid-market client

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